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    Run client programs without stacking point tools

    Stand up inbound and outbound queues per client, keep agent desktops consistent, and report by campaign or account from one platform.

    • Separate queues, numbers, and boards per client or program
    • Predictive and progressive dialer for outbound BPO work
    • CRM workflows: leads in Zoho (or similar) into campaigns, outcomes back into the CRM
    • Supervisor visibility, recordings, and quality workflows built in

    What you get on one platform

    Per-client isolation

    Separate queues, numbers, boards, and reporting dimensions per client or program without spinning up new infrastructure each time.

    Outbound at scale

    Predictive and progressive dialer campaigns with compliance tooling for outreach-heavy BPO programs.

    Supervisor and QA

    Live monitoring, recordings, and disposition-driven reporting so client SLAs stay visible to operations leaders.

    CRM-to-dialer loops

    Pull leads from systems like Zoho, run dialer campaigns, then push dispositions and call results back for reporting your clients expect.

    Built for teams like yours

    Same QVOICE stack, shaped for how your organization actually operates day to day.

    Inbound BPO providers

    Multi-program service desks with client-branded greetings and segregated analytics for QBRs.

    Outbound and hybrid shops

    Blended inbound and campaign work on one platform with dialer governance and wrap-up discipline.

    Vertical specialists

    Healthcare, finance, or retail programs with optional AI and compliance postures tuned per client contract.

    Typical workflows

    • Client onboarding: new queues, numbers, and dispositions without new PBX hardware
    • Blended agent shifts across programs with role-based access to client data
    • Campaign launch and pause with list management and compliance windows
    • Client reporting packs from queue metrics, ASA, and disposition summaries
    • Supervisor coaching workflows on recorded interactions per program
    • Disaster and client failover routing when a site or client program needs temporary redistribution

    CRM workflows

    Connect list sources, dialer programs, and disposition data so client reporting stays in the CRM they already trust.

    Example: Zoho outbound loop

    Many BPO programs start in the CRM, dial through QVOICE, and land outcomes back in the same system of record.

    1. Zoho leads
    2. Dialer campaign
    3. Agent outcomes
    4. Zoho data ingestion

    Trust and operations

    BPOs win renewals on uptime, auditability, and transparent data processing. Document platform availability and subprocessors for client security reviews.

    99.999% availability (the last 6 months). Contractual terms are in our SLA.

    See QVOICE in your environment

    Start with a trial or book a walkthrough with your routing, compliance, and integration questions.