Sub-Processors
fonoUC, the company behind QVOICE, uses a small number of trusted third-party service providers (sub-processors) to deliver the platform. Each sub-processor is bound by contractual obligations to protect customer data and may only process data as needed to provide their service to us.
Customer data is hosted in Canadian data centres. AI features are optional and are only active when you enable them for your account.
Amazon Web Services (AWS)
Cloud infrastructure and hosting
Data location: Canada
Tier 1 Canadian telecommunications carriers
Voice termination, origination, and number porting
Data location: Canada
OpenAI
Optional AI features (only when enabled by the customer)
Data location: United States
This list may be updated from time to time as our services evolve. Questions? Contact us at info@fonouc.com.