QVOICE vs TELUS Business Connect
A TELUS Business Connect alternative for Canadian businesses: cloud phone, contact centre and an AI agent, priced in CAD, month-to-month.
The short answer
TELUS Business Connect Voice Plus is CA$25 per seat bundled on a 3-year contract with a qualifying TELUS service, or CA$30 otherwise. QVOICE Voice is CA$27.99 month-to-month with no other services required, or CA$25.99 on a 3-year term. QVOICE adds HubSpot, Salesforce and Zoho integrations and a contact centre from CA$59.99 per agent.
QVOICE vs TELUS Business Connect at a glance
| QVOICE | TELUS Business Connect | |
|---|---|---|
| Entry price | CA$27.99 per user month-to-month (Voice) | CA$30 per seat (Voice Plus) |
| Lowest advertised price | CA$25.99 on a 3-year term | CA$25 bundled on a 3-year contract with a qualifying TELUS service |
| Calling | Unlimited US and Canada (fair use up to 3,000 minutes per user per month) | Unlimited calling to Canada and the US |
| Call recording | Included, kept 90 days | On-demand recording in Voice Plus; automatic recording from Enhanced |
| Auto attendant and IVR | Auto attendant, unlimited IVR, ring groups and queues | Auto-attendant and multi-level IVR |
| CRM integrations | HubSpot, Salesforce and Zoho | Salesforce and Zendesk from Enhanced (CA$30 to CA$35) |
| Team chat and video | Collaboration plan, CA$34.99 per user | Video for 100 participants from Enhanced |
| Contact centre | From CA$59.99 per agent per month | No contact centre price listed |
| AI receptionist / agent | CA$50 per month with 100 AI minutes, then CA$0.50 per minute | AI Receptionist from CA$55 per account per month for 100 minutes |
| Contract | Month-to-month; 1-year or 3-year terms lower the price | Bundle price needs a 3-year term and another TELUS service |
| Support | Support included | Account support 8 a.m. to 5 p.m. ET weekdays; 24/7 technical support |
TELUS Business Connect details are from their public pages, checked November 10, 2026. QVOICE prices are list prices from our pricing page.
When QVOICE fits
- You do not want a 3-year contract or to bundle other telecom services
- You use HubSpot or Zoho, or need a contact centre and dialers
- You want an AI agent that answers calls 24/7 and hands off to your team
- You want a platform built for SMB and mid-market contact centres
When TELUS Business Connect fits
- You already buy TELUS mobility or internet and want one telecom bill
- You want unlimited e-fax included with every seat
- You need end-to-end encryption (Complete plan)
Switching from TELUS Business Connect
We port your existing numbers, set up your auto attendant, queues and ring groups, and train your team. Onboarding, porting and training are quoted with your plan, and there is no long-term contract to sign.
Questions
Is QVOICE cheaper than TELUS Business Connect?
Without a TELUS bundle, yes: QVOICE Voice is CA$27.99 per user month-to-month against CA$30 for Voice Plus. TELUS's CA$25 price needs a 3-year contract and a qualifying TELUS service; QVOICE is CA$25.99 on a 3-year term with no other services required.
Do I need a contract with QVOICE?
No. QVOICE plans are month-to-month. A 1-year or 3-year term lowers the price per user.
Can I keep my Canadian phone numbers?
Yes. We port your existing numbers as part of onboarding.
See QVOICE with your own call flows
Sources
RingCentral, Dialpad, TELUS and TELUS Business Connect are trademarks of their respective owners. QVOICE is not affiliated with them. Prices and features change; check each vendor's site for current details.